Overview
Lumora’s SendGrid integration lets you send and react to email events without anyone doing it by hand. Send, track, and react to delivery events with the same audit trail as every agent.
Once connected, SendGrid is available to every agent in your workspace — as a trigger that starts work, as an action that completes it, or both. Nothing is hidden behind a premium tier, and there’s no per-connection fee.
Every action Lumora takes through SendGrid is written to the audit trail with the agent instruction behind it, the data it used, and the result. Anything that needs a judgment call gets flagged for a person instead of guessed at.
What you can do
Audience and contact syncing on every change
Campaign triggers from real product events
Suppression and consent rules always respected
Per-campaign attribution written back automatically
How it works
1
Authorize SendGrid
Connect from Settings → Integrations. Lumora only asks for the access it needs, and you can revoke it anytime without affecting anything else.
2
Choose what your agent should do
Pick what starts the agent and what it should do next. Write it in plain English, with no flowcharts or code to maintain.
3
Test it, then go live
Run it on real data with zero risk. When the results look right, switch it on. Most teams go live in their first session.
Popular use cases
Trigger onboarding the moment someone converts
Suppress campaigns for accounts already in a sales conversation
Sync product milestones into lifecycle messaging
Report campaign outcomes back into your CRM automatically
Security and permissions
Runway only requests the scopes a workflow actually needs, and SendGrid access can be revoked at any time from your workspace settings — instantly, without touching any other integration.
Credentials are encrypted with AES-256 at rest and TLS 1.3 in transit. Lumora is SOC 2 Type II compliant, your data never trains AI models, and every action is recorded in an audit log you can export anytime.
Every action has a reason
Every action traces back to an agent you set up. Nothing happens behind the scenes, and anything unclear goes to a person instead of being guessed at.
Learn more
Setup guides, field mappings, and troubleshooting tips are in the help center. Need something this integration doesn’t cover yet? Use the REST API and webhooks, or request it.
SendGrid
CATEGORY
Marketing
SETUP TIME
Under 5 minutes
BUILT BY
Lumora
AVAILABLE ON
All plans, including Starter
Included on every plan. No per-connection fees.
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