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Northgate

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Six hours a week back for the finance team

Professional Services · read in 6 minutes

The challenge

Northgate’s small finance team spent most of each week chasing invoices, matching payments, and updating spreadsheets.

“We knew the busywork was expensive, we just couldn’t put a number on it,” says Daniel Osei, Controller at Northgate.

The approach

Northgate set up Lumora agents for invoice matching and payment reminders in a single day, then compared their timesheets before and after.

Lumora’s dashboard tracked every task the agents completed, which made the before-and-after comparison easy to trust.

The results

The audit showed six hours saved per person, per week, with a 98% automatic invoice match rate.

“Our finance team gets six hours back every week. We measured it, and the dashboard shows it.”

The team now reinvests that time in forecasting and client advisory work.

Our finance team gets six hours back every week. We measured it, and the dashboard shows it.

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Daniel Osei

Controller

NG

Northgate

INDUSTRY

Professional Services

COMPANY SIZE

95 employees

CHAMPION

Daniel Osei

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